Guidance Football Ltd
Effective Date: 10th July 2025

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1. Who We Are

Guidance Football Ltd is a wellbeing and performance support service for footballers and high-performance professionals. We provide confidential counselling and coaching services online and in person.

Our website address is: [https://www.guidancefootball.com]

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2. What Information We Collect

We may collect and process the following information:

• Your name, email, and phone number (e.g. through booking forms or contact requests)

• Session preferences or brief notes submitted voluntarily

• Payment information (processed securely via trusted providers)

• Website usage data (e.g. cookies, IP address, browser type)

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3. How We Use Your Data

We only use your personal data to:

• Contact you about appointments or services you’ve requested

• Deliver counselling or coaching sessions

• Process payments

• Improve our website and services

We do not use your data for marketing without explicit consent, nor do we share it with third parties for promotional purposes.

 

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your data:

• Consent – where you have freely given us permission (e.g. submitting a contact form)

• Contract – to provide a service you’ve booked

• Legitimate Interest – to ensure quality, safety, and record-keeping

 

5. How We Store Your Data

Your data is stored securely using password-protected, encrypted systems.
Session notes (if applicable) are stored separately and securely for up to 5 years, in accordance with professional guidance.

You have the right to request access, correction, or deletion of your data at any time.

 

6. Cookies

We use cookies to enhance your experience on our site. These are small text files stored on your device. You can control or disable cookies via your browser settings.

 

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their content or privacy practices.

 

8. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Correct any inaccurate information

• Withdraw consent at any time

• Request that we delete your data

• Complain to the ICO if you're unhappy with how your data is handled

 

9. Contact Us

For questions or requests related to your personal data, contact:
contact@guidancefootball.com
ICO Registration Number: 00010734720